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  • How to delete my account?
    Sorry to see you go! To delete your account: 1. Open the app 2. Go to settings 3. Press "Delete account" 4. Press "Logout" Your account will be marked for deletion and all your data with us will be deleted from our systems within a week.
  • What happens at the end of my free trial?
    At the end of your free trial of Trickle Standard or Elite, you'll be automatically billed for your first month or first year of the service, depending on which subscription you opted into. Should you choose to cancel your subscription by the end of the 14-day trial, your account will be switched to our Free plan automatically, and you will never be charged unless you upgrade to a paid plan.
  • Do you offer discounts?
    Yes, we offer special pricing to qualified non-profit organizations and start-ups. Contact us at hello@trickle.ai for details.
  • Which payment options are accepted?
    We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, credit and debit cards.
  • How does Trickle's pricing and plans work?
    All product licenses offered by Trickle are priced per user per month except for the Enterprise subscription plan, which is priced depending on your specific situation. Our pricing is a-la-carte to ensure fairness, which means you can choose the plan that fits best with your needs.
  • Can I switch from a monthly to a yearly plan?
    Of course! Let's talk.
  • Is Trickle GDPR compliant?
    Yes, Trickle is GDPR compliant. We have implemented all the necessary measures to ensure that data and privacy are protected according to the standards set by the GDPR. Even better - we're on our way to achieve ISO 27001 certification very soon!
  • How do you protect my data and privacy?
    Trickle is committed to protecting your data and privacy in compliance with GDPR standards. We safeguard your information through: Data Encryption: Ensuring data is encrypted during transfer and storage. Access Controls: Limiting data access to authorized personnel only. Regular Audits: Conducting security and compliance audits routinely. Data Minimization: Collecting only the necessary data for our services. User Consent: Obtaining clear consent before data collection and processing. Transparency: Providing clear information about data use and sharing. User Rights: Offering options to access, modify, or delete your data. These measures ensure your data is secure and your privacy is respected at all times.
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