top of page

Terms and Conditions

Effective Date: 01/01/2024

​

1. Introduction

Welcome to Trickle, an AI-powered assistant designed to help you efficiently plan meetings and manage your calendar. By accessing or using Trickle ("Service"), you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree with these Terms, you may not use the Service.

​

2. Service Description

Trickle provides users with AI-driven tools to schedule meetings, manage calendars, and optimize time management. The Service includes, but is not limited to, scheduling assistance, calendar integrations, reminders, and analytics on meeting habits. Trickle is intended for use by individuals and businesses seeking to streamline their scheduling processes.

​

3. User Responsibilities

  • Account Security: Users are responsible for maintaining the confidentiality of their account information, including login credentials. Trickle is not liable for any unauthorized access to your account resulting from your failure to secure your account.

  • Compliance: Users agree to use Trickle in compliance with all applicable laws and regulations. Any misuse of the Service, including unauthorized access to other users' data or using the Service for unlawful activities, is strictly prohibited.

  • Accuracy of Information: Users are responsible for ensuring that the information they provide, such as meeting details and calendar entries, is accurate and up-to-date.

​

4. Subscription and Payment Terms

  • Subscription Plans: Trickle operates on a subscription basis with multiple pricing plans available. Details of the plans, including pricing, billing cycles, and features, are available on the Trickle website.

  • Payment and Taxes: Payments are made electronically through the methods available at checkout. The price for the Service includes applicable taxes, which are calculated based on the information provided during the checkout process. However, it is the User’s responsibility to verify that the taxes have been correctly calculated and applied. Trickle cannot be held accountable for any errors in the calculation or application of taxes. If you believe there has been an error, you should contact Trickle immediately to address the issue.

  • Non-Refundable Payments: All payments made are non-refundable unless otherwise stated in these Terms or required by law.

  • Free Trial: Trickle may offer a free trial period, during which users can access the Service at no cost. The trial period is subject to the conditions specified at the time of registration. Upon the expiration of the trial period, users must subscribe to a paid plan to continue using the Service.

​

5. Intellectual Property

  • Ownership: Trickle and all associated intellectual property, including but not limited to software, trademarks, and content, are owned by INNOVATION VENTURES BV. Users are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

  • Restrictions: Users may not copy, modify, distribute, or reverse-engineer any part of the Service without prior written consent from INNOVATION VENTURES BV.

​

6. Data Privacy and Security

  • Data Protection: Trickle is committed to protecting user data. We implement industry-standard security measures to safeguard your personal information. For more details, please refer to our Privacy Policy.

  • User Data: Users retain ownership of their data. However, by using the Service, you grant Trickle a non-exclusive, royalty-free license to process your data to provide the Service.

​

7. Use of Third-Party Providers

Trickle utilizes third-party providers to deliver certain aspects of the Service, such as cloud storage, payment processing, and calendar integrations. These third-party providers have their own terms and conditions that are applicable to the services they offer. By using Trickle, you agree to comply with the terms of these third-party providers in addition to Trickle’s Terms.

​

If you would like to obtain a list of the third-party providers used by Trickle, you may contact us at support@trickle.ai to request this information.

​

8. Service Availability

  • Uptime: Trickle aims to provide 24/7 availability, but we do not guarantee uninterrupted access to the Service. Scheduled maintenance and unforeseen outages may occur.

  • Support: Trickle provides support through [support channels], available during business hours. Response times may vary based on the issue's complexity and support plan.

​

9. Continuation of Terms

These Terms remain in effect even if you choose to uninstall the Trickle app or downgrade your account to a non-paying subscription. Your obligations under these Terms, including but not limited to those related to intellectual property, data privacy, and limitation of liability, will continue to apply as long as you retain an account with Trickle, whether active or inactive. Termination of your account does not relieve you of your responsibility to pay any outstanding fees or comply with any other obligations under these Terms.

​

10. Limitation of Liability

  • No Warranty: Trickle is provided "as is" without warranties of any kind, whether express or implied. INNOVATION VENTURES BV does not guarantee that the Service will meet your requirements or be error-free.

  • Liability Cap: In no event shall INNOVATION VENTURES BV be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of Trickle. Our total liability for any claim related to the Service shall not exceed the amount paid by you to use the Service in the 12 months preceding the claim.

​

11. Termination

  • Termination by User: You may terminate your subscription at any time by following the cancellation procedures in your account settings. Upon termination, access to Trickle will cease at the end of the current billing cycle.

  • Termination by Company: INNOVATION VENTURES BV reserves the right to terminate or suspend your account at any time for breach of these Terms or other unlawful behavior. No refunds will be provided for termination due to user breach.

​

12. Governing Law and Jurisdiction

These Terms are governed by the laws of BELGIUM. Any disputes arising from these Terms or the use of Trickle shall be resolved in the courts of Leuven, BELGIUM.

​

13. Changes to Terms

INNOVATION VENTURES BV reserves the right to update these Terms at any time. Users will be notified of significant changes through email. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

​

14. Contact Information

For any questions regarding these Terms, please contact us at support@trickle.ai.

bottom of page